Terms of service

Overview

Welcome to Japan Stones. The terms “we”, “us”, and “our” refer to Japan Stones. We operate this website and all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”).

Japan Stones is powered by Shopify, which enables us to provide the Services. These Terms of Service (“Terms”) describe your rights and responsibilities when using the Services. By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you should not use the Services.

1. Access and Account

By using the Services, you confirm that you are at least the age of majority in your jurisdiction and that you authorize any minor dependents to use the Services on your devices.

You may be required to provide information such as email, billing, payment, and shipping details. You represent that all information you submit is accurate, current, and complete. You are responsible for maintaining the security of your account credentials and all activity under your account.

2. Our Products

We strive to display our products and services accurately. However, colors and appearance may vary depending on your device and settings. We do not guarantee that products will meet your expectations or appear identically to online images.

Product descriptions may change without notice. We may discontinue products or limit quantities at our discretion.

3. Orders

When you place an order, you are making an offer to purchase. Japan Stones may accept or decline any order at its discretion. Your order is accepted only when we confirm it after processing your payment.

Please review your order before submitting, as cancellations may not always be possible. If we decline or modify an order, we will attempt to notify you using the contact information provided.

All purchases are subject to our Refund Policy. You represent that purchases are for personal use and not for resale or export.

4. Prices and Billing

Prices and promotions may change without notice. The price at checkout and in your order confirmation is the final applicable price. Unless stated otherwise, prices exclude taxes, shipping, handling, and import duties.

You agree to provide accurate and complete billing and payment information. You represent that:

  • Your payment information is true and complete
  • You are authorized to use the provided payment method
  • Your payment will be honored by the provider
  • You will pay all applicable charges, including taxes and shipping

5. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss transfers to you when the product is handed to the carrier.

6. Intellectual Property

All trademarks, text, images, graphics, videos, layouts, and other content in the Services are owned by Japan Stones or our licensors and are protected by global intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, copy, modify, distribute, or create derivative works without written permission.

7. Optional Tools

We may provide access to optional third-party tools, which are provided “as is” without warranties. Your use of such tools is at your own risk. Future new features or tools will also be subject to these Terms.

8. Third-Party Links

The Services may include links to third-party websites. We are not responsible for their content or accuracy and are not liable for any harm related to your use of third-party sites. Please review their policies before engaging in transactions with them.

9. Relationship with Shopify

Japan Stones is powered by Shopify. Any purchases you make are transactions between you and Japan Stones, not Shopify. You expressly release Shopify from all claims arising from your purchases or interactions with our Store.

10. Privacy Policy

Personal information is collected and processed in accordance with our Privacy Policy and Shopify’s privacy practices. By using the Services, you acknowledge these policies.

11. Feedback

If you submit reviews, suggestions, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, publish, and distribute such Feedback for any purpose. You represent that you have all rights necessary to submit Feedback and that it does not violate third-party rights.

12. Errors and Inaccuracies

Occasionally, the Services may contain errors or omissions regarding product descriptions, pricing, availability, or shipping. We may correct or update information at any time, including after an order is placed.

13. Prohibited Uses

You may not use the Services for unlawful, abusive, fraudulent, or harmful activities. Prohibited actions include, but are not limited to:

  • Violating laws or regulations
  • Infringing intellectual property rights
  • Harassing or harming others
  • Uploading malware
  • Scraping, spamming, or impersonation
  • Interfering with security features

We may suspend or terminate your access for violations of these Terms.

14. Termination

We may terminate your access at any time without notice. Sections relating to intellectual property, feedback, indemnification, limitations of liability, and privacy survive termination.

15. Disclaimer of Warranties

Except where expressly stated, the Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied.

16. Limitation of Liability

To the fullest extent permitted by law, Japan Stones is not liable for any indirect, incidental, special, punitive, or consequential damages resulting from your use of the Services or any products purchased through them.

17. Indemnification

You agree to indemnify and hold harmless Japan Stones, Shopify, and their affiliates from claims or damages arising out of your misuse of the Services or violation of these Terms.

18. Severability

If any part of these Terms is deemed invalid, the remainder will continue in full force.

19. Waiver; Entire Agreement

Failure to enforce any provision does not waive rights. These Terms constitute the entire agreement between you and Japan Stones.

20. Assignment

You may not assign your rights under these Terms without our consent. We may assign our rights without notice.

21. Governing Law

These Terms are governed by the laws of the jurisdiction where Japan Stones is headquartered. You consent to venue in those courts.

22. Headings

Headings are for convenience only and do not affect interpretation.

23. Changes to Terms

You may review the latest Terms on this page. We may update these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.

24. Contact Information

Questions about these Terms should be submitted through our Contact page.

Japan Stones
Nagoya, Aichi, Japan
Phone: +81 90 6918 3361