Shipping Policy

• Shipped by air using UPS, DHL, FedEx, or Japan Post.
• Tracking numbers are provided for all shipments.
• Carefully packed with air cushions and cardboard to prevent damage.
• If any damage occurs upon arrival, please contact us with photos.

🌏 Available Regions:

United States, Canada, Australia, Singapore.

Europe:
Ireland, United Kingdom, Switzerland, Germany, Belgium.

Regular B2C (consumer) shipping is available to the above countries and regions.
Customs duties and import taxes may apply depending on the local customs regulations.

For other European countries, please refer to our Europe Compliance page.
B2B shipping is possible under conditions where packaging materials are reused or recycled locally in accordance with national regulations.

• Available exclusively for B2B customers (landscaping or construction companies).
• Shipped by sea freight only.
• Buyers must have proper equipment such as a truck, crane, or forklift to unload.
• Please contact us before placing an order for large items.