Privacy policy
Privacy Policy
Last updated: December 3, 2025
Japanstones.shop operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase.
Summary Table
| Category | Summary |
|---|---|
| Personal Data Collected | Order details, contact information, shipping/billing info, device/IP data, cookies, support messages |
| How Data Is Collected | Directly from users, automatically via cookies, through Shopify and service providers |
| How Data Is Used | Order processing, customer support, fraud prevention, service improvement, legal compliance |
| Data Sharing | Shared only with service providers (Shopify, shippers, payment processors). Never sold. |
| International Transfers | Data may be processed in Japan, US, Canada, and other regions via Shopify |
| Retention Period | Kept only as long as necessary (e.g., tax regulations for order history) |
| User Rights | Access, correction, deletion, restriction, objection, data portability (depending on region) |
| Marketing Emails | Users may unsubscribe anytime; operational emails continue |
| Children’s Privacy | We do not knowingly collect information from children under 16 |
| Security | Reasonable safeguards in place, but no method is 100% secure |
| Contact |
To protect against spam, we do not display our email address publicly. Please contact us through our Contact page. |
Information We Collect
We collect personal information when you make a purchase, create an account, contact customer service, or use our website. This includes your name, billing/shipping address, payment information, device details, and order history.
How We Use Your Information
- To process and fulfill orders
- To communicate with you
- To prevent fraud and maintain site security
- To improve our services
- To comply with legal requirements
How Your Information Is Shared
Your data is shared only with trusted partners such as Shopify, payment processors, and shipping carriers. We never sell your personal information.
Cookies
Cookies help us improve your shopping experience, analyze website traffic, and prevent fraudulent activity. You may disable cookies in your browser, but some features may not function properly.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. To submit a request, contact us through our Contact page.
Do Not Track
We do not alter our data collection practices when we detect Do Not Track signals.
Changes to This Policy
We may update this Privacy Policy periodically. Changes take effect when posted on this page.
Contact
All inquiries must be submitted using our Contact page:
https://japanstones.shop/pages/contact